ISO certification ISO 9001 vs 94 certification, obtained in 1997, and ISO 9001 vs 2000, obtained in November 2003, demonstrate the commitment to continuous improvement which is the guarantee of VM ZINC®'s competitiveness. Its mission: customer satisfaction   The main aim of obtaining ISO certification is to satisfy its customers, the   building industry professionals.   Therefore, the products and service quality objectives of all the employees   are oriented towards fulfilling this mission. One of its values: listening to the customer   Listen in order to know their exact needs   Act to ensure the provision of the product and service expected   Measure to make sure the customers are satisfied.